Two Changes I Made in 2012

I made and kept New Year’s resolutions for the first time in 2012. Actually they weren’t resolutions so much as things I wanted to do more of. Early in the year I realized a lot of my old interests and hobbies were fading and being replaced with work. One night I was updating an online profile and decided I wanted to add something to my life. So I wrote that I wanted to focus on traveling more and running more this year. Just writing them down helped keep these goals in my mind and as opportunities came up to work on them. Continue reading

A Lesson in Poor Customer Service

I love DVDs and Blu-rays, so I check the advertisements every week to see which movies are coming out. I look forward to seeing catalog titles released on Blu-ray for the first time, so it thrilled me to see that Best Buy would be exclusively releasing Almost Famous Blu-ray this week. I didn’t think having to buy the movie at Best Buy would be a problem, but it became a big hassle.

On Sunday I went to the West Hartford store and found two labels on the shelves for Almost Famous, but no Blu-rays. Someone put out the labels without every stocking the movie. I searched through the movie aisles for a while before a salesperson helped me. She confirmed in their system that they had copies in the store, then she wandered around the same aisles looking for it. In a store as big as Best Buy, it seems like their inventory system should know where in the store a copy is. After searching with a manager, the salesperson told me they could not find it. That disappointed me, but I told myself the shipment probably got delayed with the bad weather we had that weekend.

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